Quality Of Service

We have been frequently asked to control a WISPs backhaul from excessive usage by a minority of their clients, which then in turn spoil the experience for the majority. In one case, a provider had a 200Mbps leased line and it was 100% saturated with Bit Torrent and Binary UUNet News downloading.  Possibly to drive the point home about how bad things had become, their Tech guy was calling me on one of their VOIP phones which kept dropping out. Once we looked at his config on his Mikrotik Router, we could quickly see why.
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