How Do I Return or Replace My Faulty Ubiquiti Product? UK RMA Procedure

Here at LinITX we often get calls from customers who have purchased their Ubiquiti product from another reseller (not from LinITX), wanting to know how to return their faulty Ubiquiti product in the UK. When the other company’s customer service is either not helpful or in some cases, non-existent, the customer gets frustrated when we try to explain the correct way of returning their product for a replacement or refund is directly with the company they originally purchased from.
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